Returns & Exchanges
At Ghar Soaps, we strive to ensure your skincare journey is seamless; however, if you receive a damaged or incorrect product, we offer a hassle-free 7-day return policy. Please ensure the items remain unused and in their original packaging to qualify for a full refund or exchange.
Initiate Your Request
Contact our support team via email or WhatsApp within 7 days of delivery, providing your order ID and clear photos of the products received.
Quality Inspection
Once your request is submitted, our team will review the images to verify the defect or error and authorize the return pickup.
Pack and Ship
Securely pack the items in their original Ghar Soaps box and our logistics partner will collect the package from your doorstep within 48 hours.
Refund Processing
After the returned item reaches our warehouse and passes a quality check, we will process your refund or dispatch your replacement within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing